1. INTRODUCTION
These General Conditions of Sale apply to all sales made on the site ventunopuntocinque.com
The prices shown are inclusive of VAT.
The General Conditions of Sale can be changed at any time.
Any changes and / or new conditions will be effective from the moment of their publication in the "Conditions of Sale" section of the Site. For this reason, users are invited to access the Site regularly and check the publication of the most updated General Conditions of Sale.
The applicable General Conditions of Sale are those in force on the date of sending the purchase order.
In order to make purchases it is necessary to register on the Site and approve, by selecting the appropriate box on the registration form, the General Conditions of Sale. Failure to accept the General Conditions of Sale will make it impossible to register on the Site and make purchases.
The registration credentials must be used by the user and cannot be disclosed to third parties, users undertake to keep them secret and to ensure that no one has access to them. The user will be held solely responsible for any misuse of his account. He must inform twentyunopuntocinque.com without delay in case of suspected misuse and / or disclosure of the same.
The user guarantees that the personal information provided during the registration process on the Site is complete and truthful. The user agrees to keep ventunopuntocinque.com harmless from any obligation of compensation and / or sanction in any way connected to the violation by the user of the rules on registration to the Site.
Ventunopuntocinque.com reserves, in any case, the right not to accept orders, coming from anyone, which are anomalous in relation to the data entered or to the fact of having other pending orders and not yet paid.
2. UNAVAILABILITY OF PRODUCTS
Customer orders are fulfilled within the limits of the quantity of products available. In the event that the ordered products are temporarily unavailable, Ventunopuntocinque.com will inform the customer about the time required for delivery. The customer has the right to cancel the order.
In the event that only some of the products ordered are not available, subject to agreements with the customer:
a. the order will be shipped to the customer as soon as the availability of all products is satisfied;
b. the order will be partially shipped and Ventunopuntocinque.com will partially refund the unavailable goods (if already paid);
c. the order, at the request of the customer, can be canceled and Ventunopuntocinque.com will refund the total amount of the order if already paid.
In the event that Ventunopuntocinque.com is forced, for any reason, to cancel an order, it will not be held responsible for any damage.
3. BILLING
Those who need an invoice must request it at the time of the order by entering the VAT number in the appropriate section.
4. RIGHT OF WITHDRAWAL
The Customer has the right to withdraw from the contract, pursuant to art. 64 and ss. Of the Legislative Decree of 6 September 2005 n. 206 (Consumer Code), and proceed with the return of the goods within 14 days of their receipt, by notifying twentyunopuntocinque.com, by calling +39.3482428661 or by writing to info@ventunopuntocinque.com. It will be the care of gancimare.it to refund the amount paid, within 10 days of receipt of the goods returned by the customer. The shipping costs incurred by the customer for returning the goods to gancimare.it will be refunded together with the price of the goods. The refund will be made by paypal if you paid with paypal or credit card, by bank transfer if you paid by bank transfer.
5. INFO AND COMPLAINTS
For any difficulty in purchasing, send us an email to info@ventunopuntocinque.com indicating the problem: we will promptly help you solve it.
For any information, complaints and order reports please contact the email address info@ventunopuntocinque.com by entering the order number shown on the order confirmation sent by email.
* Under 18s are not allowed to place orders from the online form, they can only do so under the control of an adult family member.
